Set up your PACK

1. Charge it first. Press the two release buttons to take the PACK off its mounting plate and hold the magnetic charging cable near the contacts on its underside. The magnet pulls the cable into place. The red LED goes off when the PACK is full, after about 2 hours (see Battery, charging and tracking modes).
2. Install the app. Download the free TRAKSIFY Protect app from the App Store or Google Play, choose your language and create your account. Confirm your email with the 4-digit code we send you.
3. Add your PACK. Right after registration, scan the QR code on top of your PACK. The app recognises the PACK (TS-800AG) automatically. Always scan the code rather than typing the numbers, to avoid errors.
4. Complete your owner profile. Add your details and verify your mobile number with the 4-digit SMS code.
5. Create your dog’s profile. Add his name, breed, a photo and anything a finder should know.
6. Switch it on. Press and hold the side SOS (ON/OFF) button until the white LED comes on briefly, then release it. The green and blue LEDs blink until the PACK is connected and has its first position. This usually takes about a minute and can take up to 3 minutes. You can do this indoors: the PACK uses Wi-Fi positioning indoors and satellite positioning outdoors. Then check the map.
7. Draw a Safe Zone around home and set up your alerts (see Geofences, Safe Zones and alerts).
8. Fit it to the collar. Place the mounting plate on your dog’s collar. Pass the soft silicone strap under the collar and hook its four eyelets onto the sides of the plate, so the collar sits between the plate and the strap. Attach the safety tag’s ring to the loop on the side of the plate, then snap the PACK on and gently pull it to check that it is secure. The PACK fits collars from 16 to 28 mm.

Note: Adding another device later: Settings → My Devices → +, or the Register Device tile on the home screen.

What the lights mean

• Green LED blinking: no mobile data connection yet.
• Blue LED blinking: no GPS position yet.
• Both off: connected and sending positions.

Note: All LED signals, the battery check and the SOS button are explained in the full PACK user guide at traksify.com/download/pack.