Charging

1. Press the two release buttons at the ends of the PACK and lift it off its mounting plate. The plate and the safety tag with the QR code stay on the collar, so your dog always carries his ID.
2. Hold the magnetic pogo-pin cable near the four contacts on the underside of the PACK. The magnet pulls the cable into place with the correct polarity.
3. Plug the cable into a USB power adapter with 5 V DC output and at least 1 A (not included). The cable comes with a USB-C or USB-A plug, depending on your market.
4. The red LED stays on while the PACK charges and goes off when it is full, after about 2 hours.

Note: Never force the pins against the magnet’s direction. If the cable pushes away, turn it around and let the magnet guide it. Charge only between 0 °C and 60 °C.

The PACK has a built-in 750 mAh lithium-ion battery, which you cannot replace yourself. Standby lasts up to 6 months; an active dog typically needs a charge about once a week, depending on the tracking mode.

Check the battery

While the PACK is on, press the ON/OFF button once, briefly. The LED shows the battery status:

• Green: good and healthy.
• Yellow: moderate.
• Red: low, please recharge.

You can also see the battery status in the Light Dashboard of the app. To get a warning when the battery is low, turn on the low battery alert under Settings → Notifications Control.

Without pressing the button, a yellow LED means the battery is low, and a red LED while not charging means it is almost empty: charge it now.

Tracking modes

Change the mode in Settings → Device Control. The PACK must be online to change it.

• Monitoring: a position every 10 minutes. Longest battery life.
• Auto Mode: adjusts itself to movement. The best everyday choice.
• Tracking: a position every 10 seconds.
• Real Time: a position every 3 seconds. Use it only while you are actively searching.

Make the battery last longer

• Use Auto Mode for walks and Monitoring at home.
• Set a Safe Zone around home: inside it the PACK reports less often.
• The PACK sleeps when it hasn’t moved for a while and wakes up when it moves.
• Turn on online/offline alerts, so you know when the PACK connects or disconnects.