← Knowledge Base
Your PACK
Find My Device: light and sound
Make your PACK light up and play a sound when he is close but out of sight.
He’s close, but you can’t see him: in the dark, in tall grass, under a bush.
- Open Find My Device (Settings → Find My Device).
- Tap FIND. The PACK’s LED strip shows rainbow colours and the PACK plays a sound.
Note: The PACK must be online for this to work.
Related guides
If your dog is lost: QR tag and owner profileHow to find him fast, and how finders reach you through the QR tag. Battery, charging and tracking modesCharge your PACK, choose the right tracking mode and make the battery last. Troubleshooting: location, connection and alertsQuick fixes for location, connection and alerts.Still need help?
Chat with us in the app under Support Chat, email our ticket support at cs@traksify.com, or send us a message. We reply within 24 hours.