COMPANION Product Feedback

Product Feedback

Your feedback is essential in helping us to improve our products and provide the best possible user experience. Your valuable insights will help us make informed decisions and ensure that our products meet the needs and expectations of our users.

Thank you for using TRAKSIFY products – your input is greatly appreciated!

Part 1 of 5: Usability & Performance

How easy was it to set up and activate the COMPANION via the app?*

How easy was it to set up and activate the COMPANION via the app?*

Please rate your experience from 1 to 10 where 10 is the best.

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How accurate and reliable was the GPS tracking in different environments (urban areas, parks, indoors, etc.)?*

How accurate and reliable was the GPS tracking in different environments (urban areas, parks, indoors, etc.)?*

Please rate your experience from 1 to 10 where 10 is the best.

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How long did the battery last under normal usage? Did it meet your expectations?*

How long did the battery last under normal usage? Did it meet your expectations?*

Please rate your experience from 1 to 10 where 10 is the best.

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Is the COMPANION app/user interface intuitive and easy to navigate?*

Is the COMPANION app/user interface intuitive and easy to navigate?*

Please rate your experience from 1 to 10 where 10 is the best.

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Part 2 of 5: Features & Functionality

What feature do you prefer the most?*

What feature do you prefer the most?*

Please select the top 3 features from the list you like or prefer the most.

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What feature needs improvement?*

What feature needs improvement?*

Please select the top 3 features from the list where improvements are needed.

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Were there any false alerts?*

Were there any false alerts?*

E.g., device online/offline, geofence breaches, lost signal warnings, poor internet message.

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What is your preferred notification type?*

What is your preferred notification type?*

Select only one. The one you use the most.

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Part 3 of 5: New Features & Product Improvement Recommendations

Do you have any additional comments or suggestions to improve the COMPANION?

Do you have any additional comments or suggestions to improve the COMPANION?

E.g., design, functionality, app improvements, battery life, etc.

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Which of these new features are the most interesting to you?*

Which of these new features are the most interesting to you?*

Please select ONLY the top 2 answers!

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Part 4 of 5: Recommendation & Overall Rating

On a scale of 1 to 5, how would you rate the COMPANION?*

On a scale of 1 to 5, how would you rate the COMPANION?*

5 being the best.

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Would you recommend this tracker to a fellow dog owner or friend?*

Would you recommend this tracker to a fellow dog owner or friend?*

If No, please briefly explain why in "Other...".

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Final Part: Consent & Marketing Use

Please let us know your full name. We will not disclose it in order to protect your privacy.*

Please let us know your full name. We will not disclose it in order to protect your privacy.*

Please provide your full name.

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Please let us know your email address. We will not disclose it in order to protect your privacy.*

Please let us know your email address. We will not disclose it in order to protect your privacy.*

Please enter your email address.

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Do we have your permission to use your feedback for our communication and marketing purposes?*

Do we have your permission to use your feedback for our communication and marketing purposes?*

May we make use of your feedback for our marketing communication?

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