Data plan, messages, languages and your account

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Data plan, messages, languages and your account

Data, messages, languages, sign-in and your account.

  • Data: 3.5 years of global data are included, through the built-in eSIM in 175+ countries and territories. No subscription. Afterwards, renew with a one-off top-up in the app (Settings → Plans & Billing → Data Plan).
  • Messages: 50 WhatsApp and SMS alerts a month are free; push and email alerts are unlimited. More messages: Settings → Plans & Billing → Messaging Plan.
  • Languages: English, German, French, Spanish, Dutch, Turkish, Russian, Japanese and Simplified and Traditional Chinese. Change it under Settings → Language.
  • Sign-in: Face ID or fingerprint in Settings → Account & App.
  • Delete your account: Settings → My Account → Delete Account removes all your data and devices. This can’t be undone.

Note: Your data is stored on Amazon Web Services in Singapore and Frankfurt, GDPR compliant.

疑難排解:位置、連線與通知關於位置、連線及通知的快速解決方案。 Light or Full: choose your home screenChoose the home screen that suits you best. 開始使用您的PACK設定您的PACK ,幾分鐘內即可在地圖上即時查看愛犬的行蹤。

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